Remote Mentoring

Published on
November 27, 2012

How does remote mentoring work? One of the most frequent questions I get is how to make mentoring work at a distance. If a Mentor and Mentee are not in the same geographic location, they share special challenges not faced by those who can simply walk down the hall for a meeting. The picture above shows my 2012 TechWomen Mentee and two of her co-workers in Beirut, Lebanon, whom I met this morning by using Skype from my office here in Silicon Valley. She and I are also using MentorCloud to communicate. Mentoring at a distance is a topic much discussed in my publication Sun Mentoring: 1996-2009. For example, location is one of the considerations in answering the question: "What do mentors look for in mentees?"  The answer for Sun Microsystems' SEED global Engineering mentoring program was:

Physical proximity or time zone proximity may or may not be important. Proximity may mean that the Mentor and Mentee have offices near each other or that one of them can travel for an in-person visit from time to time. However, while face-to-face meetings are valuable, they are not always possible. A great deal can be accomplished over the phone and by email (the major communication methods reported). 88% of SEED Mentor-Mentee pairs work at a distance (in different cities, states, or countries). In a global workforce, potential mentees may work in an area where there are few or no senior engineering staff available to mentor them. In their case, being mentored "at a distance" is their only choice.

In programs at Sun, mentoring pairs who worked at a distance for many years reported the same satisfaction level as those working locally; however, Mentors and Mentees both reported that working at a distance is more time-consuming. Mentoring across distance and time zones must be considered by both the Mentor and the Mentee in making a match.  Distance mentoring may be a skill that the potential Mentor seeks to develop but it requires time and planning.  If a Mentee seeks a Mentor who is many time zones apart, the Mentee must commit to doing everything possible to make the relationship and communications work.  The Mentee always drives the mentoring partnership. Image Copyright 2012 by Katy Dickinson

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